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'Very friendly on arrival for my appointment. Nice to see an Opticians as local as this in these times. The Optician gave me a lot of his time showing me the retinal photographs of the damage to my eye as a teenager.
I now have more information on this than I had in the last 48 years of previous eye tests! Stay local and please continue your excellent practice.'
‘My wife and I had a joint appointment. All the staff were very friendly and we were offered a coffee when we arrived.
The reception staff were very efficient carrying out pre tests prior to Mr Prouse’s examination. This he carried out to a high standard and explained his findings in detail.
We were never rushed at any stage and had helpful advice during the selection of our glasses. I would highly recommend this practice.’
‘The service I received was excellent. The staff were friendly and efficient and spent a good deal of time with my tests.
The care when picking up my spectacles was just as good.
I would recommend your practice to anyone!’
‘My husband went to Loftus Optical which is miles from our home, I knew after seeing how pleased he was with the service and his glasses, that I would use them too. I did and I'm really glad I did.
My eye examination was very thorough and my glasses are excellent.’
‘The staff at Loftus Optical are charming, attentive and reassuringly concerned for the well-being of clients, while Mr Prouse is enthusiastic and informative about his subject.
His alertness to innovative techniques and research into eyecare together with his good humour are reflected in the caring manner in which his staff approach their visitors.
I cannot speak too highly of the appreciation I have for the manner in which I have been treated and I’m delighted to have placed myself in the care of Loftus Optical.’
‘The staff were lovely with me, polite and courteous at all times. I really appreciated their patience and the time they made for me.
I love my new varifocals they are fab. Thank you again for your help, much appreciated.’
‘I received a friendly professional service which not only tested my eye sight but also assessed my eye health.
Everyone was very helpful and answered all my questions and calmed my fears/concerns.’
‘It was my first visit to Loftus Optical, the staff were so friendly, but I did manage to turn down the chocolates on offer. Mr Prouse was thorough in my eye examination, he explained my digital photograph of my eye wonderfully.
In fact I was made to feel special which in this day and age was lovely. I have no hesitation in recommending Loftus Optical’.
‘Each time I have visited I have been treated with the utmost courtesy, kindness and efficiency that anyone could wish for.
Everything explained and all worries about my sight listed too. A first class practice.’
‘Always friendly and helpful. Mr Prouse recognised a problem with my husband’s eyes that another practice had not, resulting in hospital visit, operations on both eyes – result – better sight than he’s had for many years.’
‘Having had several years of dissatisfaction from several opticians I decided to give Loftus Optical a try. The eye examination I received was very thorough and Mr Prouse was extremely helpful explaining what my problems actually were.
This initial eye test was a couple of years ago but since that time Mr Prouse has endeavoured to resolve previously unexplained problems and consequently my problematic eye sight has been addressed and improved dramatically.
I would not wish to go anywhere else. Nothing is too much trouble to either Mr Prouse or his staff.’
Mary Harland, Hinderwell – ‘One of the best opticians I’ve ever been to. I’ve worn glasses all of my life since 7. Like opticians used to be, friendly, comfortable, explained everything and I came away feeling I’ve got the right glasses for my eyes. I can go back if I need to and nothing is any trouble – even when they get bent!’